• My discount code isn’t working — what should I do?

  If a discount shows on the website but disappears at checkout, it’s usually one of these: The promotion expired (offers and codes have end dates). Your browser is showing an old cached banner/price that’s no longer active. The code is single-use (or already used) or has limitations. What to try: Open checkout in a Private/Incognito window and try again. Remove and re-enter the code carefully. If the code still won’t apply, email help@mysocialbook.com with aPopular

• How to track my order?

  You can track your order anytime by visiting our tracking page and entering your order number or tracking code. It’s the fastest way to get real-time updates on your delivery.Few readers

• My order hasn’t arrived — what should I do?

  If your book hasn’t arrived after the estimated delivery window, wait 1–2 extra days — delays can happen due to weather, customs, or reprinting. If it still hasn’t arrived, email us at help@mysocialbook.com and we’ll assist you right away.Few readers

• Will I have to pay customs or import taxes?

  If you're outside the USA or Europe, your local customs authority may charge import duties or taxes. These charges are not from us — they depend on your country’s laws. Please check with your local customs office for more details. When you order internationally, your country may charge import VAT, duties, and/or courier clearance (brokerage) fees. These charges are set by local authorities and collected by the carrier (e.g., UPS or FedEx) on import. They are not paid to My Social Book andFew readers

• My book arrived damaged — what now?

  We're so sorry! Please take photos of the damage and email them to help@mysocialbook.com, along with your order number. We’ll make it right.Few readers

• Can I rush my order?

  We print and ship all orders as quickly as possible, so we don't offer expedited printing. If you selected a slower shipping method by mistake, contact us at help@mysocialbook.com to see if we can change it.Few readers

• How long does delivery take?

  - USA: 5–7 business days - Europe: 6–8 business days - Other regions: Slightly longer, depending on location. We print and ship your book as quickly as possible while ensuring top quality.Few readers

• Do you ship internationally?

  Yes, we ship worldwide! Just make sure your address is valid at checkout. Please note, we cannot deliver to PO Boxes, military addresses (APO/FPO), or diplomatic mailboxes (DPO). Shipping fees vary based on destination.Few readers

• How do I apply a discount code or gift card?

  At checkout, enter your discount code or gift card in the box on the right side of the screen. Make sure it's applied before completing your order. Only one discount code can be used per purchase, but you can combine it with a gift card.Few readers

• What shipping methods do you offer?

  Shipping methods vary based on your location, order weight, and selected products. To see your options, add a product to your cart and proceed to checkout — available methods and delivery times will be displayed.Few readers

• There’s a printing issue in my book

  Printing issues are rare, but if you spot one, email help@mysocialbook.com with photos of the problem and your order number. We’ll fix it ASAP.Few readers

• How do I use my MSB Points?

  Our MSB Points program has been discontinued, but don’t worry — if you still have unused points, we’ll honor them! Just email us at help@mysocialbook.com with your account details, and our support team will help you redeem any remaining points manually.Few readers